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[Warning] EU servers shut down

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KAMIKADzE
KAMIKADzE
KAMIKADzE
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[Warning] EU servers shut down

Postby KAMIKADzE » Sun 2014.03.09, 13:52

That is the explanation so far:
[GM]Viral wrote:To Our CABAL Online Players

First of all, we are sorry that so many of you got caught by surprise, seeing that your beloved game has all of a sudden been shut down without warning. And we have to add that it also caught us by surprise.

We would like to make some clarifications regarding the announcement made by ESTSoft Inc. and their declarations that are far from facts. They claimed that we failed to pay royalties for two years and that we remained uncooperative in rectifying the matter. This is simply and factually wrong and the sum that publicly has been stated is utter nonsense. If we didn’t pay any royalties for two years why did they continue to support the game with updates and events, and didn’t shut it down earlier?

From our point of view, we were still in negotiations about the terms to resolve the situation, especially looking at a licence-contract that is about to run out in the near future anyways.

Yes, there was outstanding debt. But there were negotiations going on for quite a while on this matter, where WE brought several solutions to the table, most of them got denied or simply took too long to put into place. The fantasy-sum that has been flying around is certainly wrong (another part of this mess: We haven’t even settled for the real amount in the talks yet, but still, their claimed number is way too high).

Something similar applies with the takeover. At one point, WE even suggested that as a solution to them, offering our full support in doing so. Something that they have not commented on until now.
The said negotiations were still being discussed and yet, ESTSoft is claiming to take over the service with a brand new website, support forum, features, contents and updates. Seemingly, discussions were to naught given the readiness of ESTSoft to take over and resume services that would normally take months to achieve.

What is most important however, is that ESTSoft claimed, i.e., that “Cabal Cash” cannot be moved when the service transfers to them from Games-Masters. From the start, Cabal Cash is controlled by ESTsoft too because they are the ones who have access. In fact we are no longer able to see this data when ESTSoft shut down the game. They now have sole control of these sums of virtual money. If ESTSoft was really concerned about this, they should have told us of their plans to take over immediately and we could have prepared for a smoother transition. This would give customers a chance to spend their cash in the game before ESTSoft shut it down. Unfortunately this didn’t happen. However we will find a solution for it.

The bottom-line here is that we want to apologise to Cabal customers who are adversely affected by these actions. We are as surprised as you are when they shut down the service of the game. The fact is that until now we just got an email notification about it. We are likewise helpless in the situation, as we no longer have any access to the database of the game. We wanted to thank you all for your continued loyalty to the game and we honestly wish that this never happened. We are now taking appropriate actions as regards to the matter and we will update you about it.



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KAMIKADzE
KAMIKADzE
KAMIKADzE
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Re: [Warning] EU servers shut down

Postby KAMIKADzE » Mon 2014.03.17, 17:14

Official forum has been shut down today.



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KAMIKADzE
KAMIKADzE
KAMIKADzE
Blood Mage
Blood Mage
Posts: 3672
Joined: Thu 1998.01.01, 00:00
Honor: 3102
Points: 2423438202.90
BDO: Blader
Cabal: BL
Vindictus: Lann
C9: Blade Dancer
Gender: Male
Karma: 神風
: Assassin Black Star Winged Devotion Dedication Heavy 1st 20 HR BDO JP Volunteer BDO KR Translator BDO JP Translator BDO RU Translator Black Spirit inside Black Spirit's Partner
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Contact:

Re: [Warning] EU servers shut down

Postby KAMIKADzE » Mon 2014.03.17, 17:25

There will be an account transfer process. Your accounts will not be able to access CABAL Online before transferring your account information to a brand new ESTgames account. The new ESTgames account will be created for you during the transfer process. You will not be able to transfer to an existing ESTgames account; it must be created during transfer.

Your CABAL Online client will need to be patched or re-downloaded in order to play on the new servers. Your existing installation of CABAL Online (without applying the patch) will not work. We’ll provide more information about patching your previous European client when the transfer opens.



User avatar
KAMIKADzE
KAMIKADzE
KAMIKADzE
Blood Mage
Blood Mage
Posts: 3672
Joined: Thu 1998.01.01, 00:00
Honor: 3102
Points: 2423438202.90
BDO: Blader
Cabal: BL
Vindictus: Lann
C9: Blade Dancer
Gender: Male
Karma: 神風
: Assassin Black Star Winged Devotion Dedication Heavy 1st 20 HR BDO JP Volunteer BDO KR Translator BDO JP Translator BDO RU Translator Black Spirit inside Black Spirit's Partner
Medals: 17
Contact:

Re: [Warning] EU servers shut down

Postby KAMIKADzE » Thu 2014.03.20, 03:25

New Cabal management team is currently in the process of final testing before the impending opening.

They have also announced that all players will be credit for any remaining “CABAL Cash” balance purchased previously on Games-Masters.com's service. When you successfully go through the account transfer process, any remaining CABAL Cash balance data will be transferred as well. You won't be able to check the cash balance right away however, since the itemshop will not be available initially.

They have also stated ETA - somewhere till the end of this week.




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